*Update 9/24/15* I received an email from the blogger referenced in this article asking that I remove the post or remove her name and any quotes by her. The explanation for this is because DoTerra was cited by the FDA for making false claims (if you do a quick google search, you should be able to find the information. I am trying to quickly honor a request I don’t really have time for). In an attempt to try to bring itself into compliance, it is asking all it’s reps to delete all references to them that they posted. This is just another example of how this company doesn’t take responsibility for their actions but instead places the burden on the people they should be supporting. Every where you see *removed, is where this blogger commented or her name was in place. I’m sorry that you no longer get a fair article because of DoTerra’s unwillingness to be responsible. I feel very sorry for this blogger and the spot she was put in.
There is an awesome blog called *removed. I love reading about her adventures. Today she did a brave post called *removed. If you are into natural health care, you already know there is some fierce competition out their and a lot of mud-slinging. I responded to her post, saying, roughly, that I started with doTERRA but am leaving them for many reasons. I wanted to respect her request for no negative posts but would love to share with her my reasons. I got an email from her and then several others asking why. Well, I emailed them back but it was suggested that I post that email on my blog. So here I go. The following is the email I wrote. Your input is encourage but please keep your words nice and respectful.
I think it is appropriate and fair to share the response I got to the email. The following is my email and her point by point response in another color. What I love is that this is a conversation, no one is attacking or taking anything personal. We can have great conversations.
Thanks for the explanation. I’ll reply below– that way it will be easier, I think—>
I am glad for an opportunity to get back to you. I am going to try to share what my reasons are. Know that there are a lot on little reasons on top of what I list here, that it is hard to remember all of them. I like to blame mommy brain on that one (I have a 20 month old).
My first point has always been shipping costs. Their shipping is outrageous. I am sure you have ordered a lot of things and had them shipped to you, so you should already know they are on the high-end of things. Any doing research on this, I have found that they say there is nothing they can do about but Fed ex and UPS response is that isn’t true. They are willing to work with them on it. When Sensaria was still in business, I was an IR for them and found I could offer my customers free shipping and just take a small loss. With doTERRA, if I was to do that the loss would be triple what it was with Sensaria. I feel (yes this is just a feeling) they are trying to make up loses else where with high shipping costs.
My second point as been addressed by doterra a little, and that was convention. The cost to go was reasonable. Where my issue lies is in how it has been handled if you bought tickets and couldn’t go. They were charging a $50 to $75 transfer fee to sell the ticket to someone else. That is way too high and then at one point they did say you were out of luck. Again, they have addressed this issue and I am very glad.
Next, was a facebook page fiasco. I had a facebook page for my business that they took down. They gave no notice, I was in compliance with their policy, just had the words in the wrong order. On top of that, they were very rude and uncompassionate about the situation.
There is a question about the quality of their peppermint oil. Peppermint oil is distilled in 3 stages. The first stage in the most desired by the industry and contains the most desired properties. DoTerra uses what is called a complete distillation, and it is questioned why they do that. Also, peppermint is found to smell different then any other on the market, even different then the plant itself. Most oils emulate the plant they com from, why does doTerra’s peppermint not do that?
Lastly (or at least the last thing I can think of at this moment), is there extended line of products is of some concern. For example, the toothpaste contains a heavy metal that can lead to heavy metal toxicity. There other products do come into question. When I brought this up to my upline the response was (I am going to quote from the email I was sent) “And, we have never stated that the skin care or some of those other products were ‘all natural’.”
WAIT a second, you’re a natural health company, who leaders (Mostly Dr Hill) talk about how important it is to lower your toxic load but then you sell products that contribute to that and respond like that. To me, that is shady behavior. There is a problem here. I am not sure if I am clear on that one.
I feel that doterra is going to implode unless there are some major changes, especially in leadership. My integrity is one of my most treasured “things” (next to Jesus and my salvation) and I guard it the best I can. I try to distance myself from things that my compromise that. I would love to hear your response on these things. I encourage you to do your own research on some of this also. What I am sorry for is that I didn’t keep track of my sources on this info. I would love to be able to site where I got it but I thought I was just doing the research for myself. Now, you are probably the third or fourth person I have had to share this with.
Thank you for your time. I am sorry this is so long.
Yours in Christ-